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Terri Bogue is a mother, wife, and clinical nurse specialist. Her nursing career has spanned over 30 years and has focused on keeping children and their families safe and improving interpersonal communications to change outcomes. Terri is an accomplished speaker and author on topics related to communication, patient-centered care, and the impact, prevention, and reduction of healthcare-associated infections. In an engaging and encouraging manner, she shares her knowledge on maintaining appropriate boundaries, both professionally and personally, resolving and de-escalating conflict, and preventing and recovering from burnout. You can contact her at firstname.lastname@example.org.