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In order to be effective in a global economy HR needs to embrace the role of coach and consultant in the workplace. You need to know how to guide internal business partners through situations by analyzing, assessing, and asking questions, before taking action in any situation. This presentation will show you how to listen for what is not being said, how to help others think critically through problems and how to use a consultative approach internally. You will return to your workplace with the tools to be able to provide strategic consultation to your internal partners and stakeholders.